About Airship

At the dawn of mobile apps, Airship powered the first commercial messages and then expanded its data-led approach to all re-engagement channels (mobile wallet, SMS, email), app UX experimentation and feature release management.

Now, with Airship App Experience Platform (AXP), brands can create and adapt native app experiences on their own — with no ongoing developer support or app updates required.

Having powered trillions of mobile app interactions for thousands of global brands, Airship is proud to be at the forefront of what has become the digital center of customer experience, loyalty and monetization — mobile app experience (MAX).

Learn more about Airship here: Airship Newsroom + Airship Customers

About You:

We are seeking an experienced Director of Revenue Operations to join our dynamic team. Reporting directly to the Chief Revenue Officer, the successful candidate will play a crucial role in driving revenue growth and operational efficiency within our Sales organization. The Director of Revenue Operations will oversee key areas such as Salesforce.com (SFDC) hygiene, sales pipeline reporting, forecasting, territory management, and compensation plans.

Responsibilities:

• Ensure SFDC hygiene by implementing best practices and maintaining data accuracy and integrity, working collaboratively with the team responsible for managing Airship's Sales and Marketing tech stack.
• Collaborate closely with Sales leadership to develop and maintain accurate sales pipeline reporting, providing insights into pipeline health and conversion metrics.
• Partner with Sales leadership on forecasting processes, leveraging data and insights to drive accuracy and reliability.
• Lead territory management efforts, optimizing territory assignments to maximize revenue opportunities.
• Design, implement, and manage sales compensation plans that align with business objectives and drive desired sales behaviors.
• Develop a deep understanding of demand generation pipeline and efficiency metrics to optimize sales processes and drive revenue growth.

Skills and Qualifications:

• Experience: 7-12 years of experience in Sales Operations, Sales, or management consulting, preferably within the Enterprise Software industry. Demonstrated experience using Salesforce.com and other systems, with exposure to C-level executives.
• Education: Undergraduate degree in Business, Economics, Engineering, or Math (quantitative-based). An MBA is preferred.
• Skillset: Strong understanding of sales processes and financial efficiency metrics. Ability to generate insights from data and translate them into strategic initiatives. Proficient in creating insightful reports.
• Personality Traits: Quantitative with excellent communication skills. Holds people accountable and acts as a truth-teller. A team player with a high motor and cerebral approach. Capable of managing a small team.

Airship’s Talent Commitment

At Airship, we are committed to Attracting, Retaining, and Growing Top Talent. To do so, we strive to make our innovative digital-first organization a great place to work and provide employees with compensation that is aligned with our Company mission and values.

Our culture is one of High-performance, Accountability, and Team Collaboration, and our Compensation structure is designed to reflect that.

Compensation at AirshipAirship’s compensation is determined by a variety of factors including market data, experience ladders, and geographical location. The starting salary range for this position is $154,500 - $175,000 per year. Some roles may also be eligible for commission, bonus, competitive equity packages, and other performance incentives. In addition, we also provide an extensive suite of benefits as part of our Total Rewards approach to compensation.

CCPA disclosure notice here.

Benefits at Airship

Workplace Flexibility (Fully Remote Option) + WFH stipends + Medical, Dental, & Vision Insurance (PPO/HSA Options) + Mental Health Benefits + Open PTO Policy (take the time you need) + 401(k) Retirement Plan + Stock Options + Mentorship Program + Employee Resource Groups + Culture Club + Supplemental Benefits (Life Insurance, Short/Long-Term Disability, Flexible Spending) + Parental Leave + Employee Assistance Program + Referral Bonus Program.

Disclaimer

Duties and responsibilities described are not a comprehensive list and additional tasks may be assigned to the employee from time to time; or the scope of the job may change as necessitated by business demands and may be amended at any time at the sole discretion of the Employer.